South Africa’s National Department of Health (NDoH) recognised the need to build a stronger supply system after the country experienced severe stock-outs of medicines and healthcare supplies in 2014, negatively affecting patients’ access to medicines. However, despite various funding streams, it was difficult to align the many investments into the various components of the system to create a comprehensive strategy and transformation roadmap.
ARC was invited by the NDoH to review and extend its national Strategy for Improved Availability of Health Products. ARC partnered with the NDoH to investigate root causes for stock-outs and to develop an operating model vision that would improve the ability to predict, avoid and respond to stock shortages.
The NDoH has since publicly announced that the stock-out ‘crisis’ has ended for South Africa, as a result of major investments in supply chain visibility and analytics.
Find out more about ARC’s work with NDoH in complementing, collaborating with and connecting stakeholders by downloading the credential document.